For Immediate Release
September 19, 2023
Concord, NH – Attorney General John M. Formella announces that the Rockingham County Superior Court has entered an order granting a preliminary injunction against Cory Spencer, formerly the lead contractor for PHX Remodeling and currently doing business as “NHcustommade4u.” The preliminary injunction temporarily enjoins Spencer from owning or operating any construction business and collecting any consumer prepayment or deposit while conducting trade or commerce within New Hampshire, and will remain in place until the case is adjudicated.
The preliminary injunction broadly prohibits Spencer from owning or operating any legal entity which performs construction, repair, remodeling, or renovation of buildings, structures, or their contents. It further prohibits Spencer from soliciting, accepting, receiving, or keeping any deposit or prepayment made for services not yet rendered while conducting any business in New Hampshire.
On June 7, 2023, the Department of Justice filed a complaint alleging Spencer violated New Hampshire’s Consumer Protection Act on thirteen different occasions when he, on PHX Remodeling's behalf, entered into contracts for home improvement work, took consumer deposits under the contracts, performed little or no work, and did not refund the consumers in whole or in part. Spencer is alleged to have collectively deprived consumers of $100,328. Spencer's unlawful conduct spanned throughout New Hampshire and the broader region, and harmed consumers located in Merrimack, Rockingham, and Strafford Counties.
In addition to seeking restitution for all affected consumers and $130,000 in civil penalties, the State will be seeking permanent relief enjoining Spencer from owning or operating any construction business in New Hampshire.
The State is represented by Attorney Zachary Frish and Senior Assistant Attorney General Brandon Garod of the Department of Justice’s Consumer Protection and Antitrust Bureau.
If you have been harmed by Spencer or his businesses, you are encouraged to file a complaint online or in writing with the Consumer Protection and Antitrust Bureau. Information about how to file a complaint can be found at www.doj.nh.gov/consumer/complaints/index.htm.
New Hampshire Department of Justice
1 Granite Place South | Concord, NH | 03301