New HampshireDepartment of JusticeOffice of the Attorney General

News Release

For Immediate Release
May 8, 2015

James T. Boffetti, Senior Assistant Attorney General
Consumer Protection Bureau
(603) 271-0302

Amanda O. Noonan, Director Consumer Affairs
New Hampshire Public Utilities Commission
(603) 271-2431

New Hampshire Consumers warned about scam calls threatening to shut-off utility services unless fraudulent payments are made


Attorney General Joseph A. Foster and the Public Utilities Commission's Director of Consumer Affairs Amanda O. Noonan warn New Hampshire utility customers about a scam currently operating in the state.  A number of consumers have complained of receiving calls from individuals pretending to be with the customer's  utility company.  The caller tells the customer that he or she has a past due balance on their utility account and then threatens the customer with disconnection of  their utility service unless they pay that delinquent amount.

These calls are not coming from New Hampshire utility companies.  Utility customers who are scheduled for disconnection due to nonpayment receive written notice a minimum of 14 days prior to any proposed disconnection date and the notice includes action they can take to maintain service.

Consumers receiving these types of calls should not provide any type of financial information to the caller, including credit card or bank account information, and should not make any payment.  Calls should be reported to the Public Utilities Commission at 1-800-852-3793.  Consumers can also call the Attorney General's Consumer Hotline at 1-888-468-4454.

New Hampshire Department of Justice
1 Granite Place South | Concord, NH | 03301
Telephone: 603-271-3658