For Immediate Release
April 25, 2019
Concord, NH – Attorney General Gordon J. MacDonald announces that an enforcement action under the Consumer Protection Act has been brought against Tyler Thomson, the owner of Amherst Roofing, of Amherst, New Hampshire for unfair and deceptive trade practices related to his roofing business.
The action alleges that Mr. Thomson took deposits from consumers for various roofing projects but failed to perform the services or refund the deposits.
Between November 2018 and January 2019, the Consumer Protection Bureau investigated a number of complaints against Mr. Thomson and his business. Mr. Thomson entered into a consent judgment to resolve these allegations. Under the terms of the consent judgment, approved by the Merrimack County Superior Court on April 19, 2019, Mr. Thomson is prohibited from accepting any deposits or prepayments related to his roofing business for 10 years. Materials for contracted work must be purchased directly by the consumer and will be considered the property of the consumer.
Additionally, Mr. Thomson must repay $13,117 in deposits directly to the consumers in accordance with a payment schedule approved by the court and provide proof of those payments to the Consumer Protection Bureau. Mr. Thomson will also pay civil penalties to the State in the amount of $500 once all restitution payments have been made.
Consumers are reminded that home contractors in New Hampshire are not required to be licensed by the state and that consumers should exercise due diligence before entering into contracts, especially those that require pre-work deposits.
Consumers with consumer-related complaints or concerns can call the Attorney General's Consumer Information Line at 1-888-468-4454 or file a complaint online at https://doj.nh.gov/consumer/complaints/index.htm.
New Hampshire Department of Justice
33 Capitol Street | Concord, NH | 03301