New HampshireDepartment of JusticeOffice of the Attorney General

News Release

For Immediate Release
May 5, 2017

Contact:
Suzanne Ketteridge, Assistant Attorney General
Consumer Protection Bureau
(603) 271-1196

Gerard Michael Healey dba Mike's Home Improvement of Meredith, NH cited for violations of the consumer protection act.

Attorney General Gordon J. MacDonald announced today his office has brought an enforcement action under the Consumer Protection Act against Gerard Michael Healy, the owner of Mike's Home Improvement, of Meredith, New Hampshire for unfair and deceptive trade practices related to his home improvement business.  Specifically, the Attorney General alleges that Mr. Healy took deposits from consumers for various home improvement projects then failed to perform the services or refund the deposits.

Between April and November of 2016, the Consumer Protection Bureau investigated a  number of complaints against Mr. Healy and his business.  Mr. Healy has entered into a consent judgment to resolve those allegations.  Under the terms of the consent judgment, approved by the Belknap Superior Court on April 27, 2017, Mr. Healey is prohibited from accepting any deposits or prepayments related to his contractor business for 10 years.  Materials for contracted work must be purchased directly by the consumer and will be considered the property of the consumer.  Additionally, Mr. Healey must repay $40,676 in deposits directly to the consumers in accordance with a payment schedule approved by the court and provide proof of those payments to the Bureau.  Mr. Healey will also pay civil penalties to the state in the amount of $3,000.

Consumers are reminded that home contractors in New Hampshire are not required to be licensed by the state and that consumers should exercise due diligence before entering into contracts, especially those that require pre-work deposits.

Consumers with consumer-related complaints or concerns can call the Attorney General’s Consumer Information Line at 1-888-468-4454 or file a complaint online at http://doj.nh.gov/consumer/complaints/index.htm.

New Hampshire Department of Justice
1 Granite Place South | Concord, NH | 03301
Telephone: 603-271-3658