New HampshireDepartment of JusticeOffice of the Attorney General

Consumer Protection & Antitrust BureauBrochures

The Consumer Protection & Antitrust Bureau has brochures available on the topics listed below. Copies may be obtained by calling the Bureau at 603-271-3641.

Automobiles

  • Buying a used car
  • Used car buying tips
  • Buying a new car
  • Gas saving products
  • Keys to vehicle leasing
  • Vehicle leasing – a consumers guide
  • Vehicle leasing – spanish
  • Look before you lease
  • Renting a car
  • Car ads: reading between the lines
  • Car financing scams
  • Auto safety hotline
  • Autocap
  • Auto repair – taking the scare out of auto repair
  • Auto service contracts
  • Vehicle repossession

Credit Issues

  • It's a matter of balance
  • Fix your own credit problems
  • Credit and your consumer rights
  • Building a credit history
  • Pretexting – personal information
  • Ready, set, credit
  • Experian credit education package
  • Don't let credit get you down
  • Getting credit when you're over 62
  • Fiscal fitness – choosing a credit counselor
  • Consumer credit counseling service info
  • Equal credit opportunity
  • Credit & divorce

Credit Cards

  • Your credit card bill of rights
  • Credit & atm cards – lost or stolen
  • Choosing and using credit cards
  • Gold and platinum cards
  • The credit practices rule
  • Saving money on credit cards
  • Credit and charge card fraud
  • Credit card loss protection offers
  • Avoiding credit & charge car fraud
  • Secured credit card scams
  • Protecting your financial future

Credit Repair & Bankruptcy

  • Credit repair – self help
  • File segregation exposed
  • Debt relief – bankruptcy
  • Using credit wisely after bankruptcy
  • Your legal rights during and after bankruptcy
  • Over your head in debt
  • Knee deep in debt

Debt Collection & Credit Reporting

  • Fair debt collection
  • Out of work – how to deal with creditors
  • Fair credit billing
  • Credit billing errors
  • Credit reports – how to get your's
  • How to dispute credit reports
  • Fair credit reporting
  • Credit reports: what employers should know
  • Report on credit – mailing lists

Donations

  • Charitable Donations
  • 10 Tips for making smart donations
  • Public Safety fund-raising appeals

Electronic/Auto Banking

  • Automatic debit scams
  • Electronic banking

Employment and Career Issues

  • Avoiding modeling scams
  • Choosing a career or vocational school
  • Truck driving schools
  • Help wanted – finding a job
  • Business opportunities
  • Franchising and business opportunities
  • Seminar pitch
  • Wealth building scams
  • Federal and postal job scams
  • Lights – camera – rip off
  • Bizz opp. offers
  • Work at home scams
  • Multilevel marketing – pyramid schemes

General

  • Consumer protection in NH
  • Resolving consumer disputes – Mediation
  • Solving consumer problems
  • Consumer & business publications
  • Free legal help for low income (updated form to come)
  • Legal services programs
  • How to right a wrong

Home Financing Issues

  • Property tax relief for senior citizens
  • Looking for the best mortgage
  • Reverse mortgages
  • Mortgage servicing
  • Using ads to shop for home financing
  • Home equity loans-3 day cancellation rule
  • Home equity loans
  • Need a loan – home as collateral
  • Timeshare tips
  • Timeshare resale
  • Land sales

Home-Related Products/Home Improvement

  • Propane prices
  • Residential heating oil prices
  • Residential natural gas prices
  • Primer on gasoline prices
  • Avoid home improvement fraud
  • Lawn service contracts
  • Buying a home water treatment unit
  • Water testing scams
  • Investing in wireless cable tv
  • Home insulation basics
  • Home sweet home improvement
  • Rebuilding your home after disaster

Identity Theft

  • Identity theft

Internet/Computers

  • Cyber shopping – protecting yourself online
  • Shop safely online
  • Online scams
  • Internet auctions – a guide for buyers and sellers
  • Advertising and marketing on the internet
  • Site seeing on the internet
  • Online investments
  • Net based business opportunities
  • Online payments
  • Trouble at the in-box
  • What's dot & what's not
  • Disclosures: "free" internet services
  • Free & low cost pc – go figure

Loans

  • Cosigning a loan
  • Getting a loan – your home as security
  • Advance-fee loan scams
  • $ $ $ for college
  • High rate, high fee loans
  • Easy credit not so fast

Merchandise

  • All that glitters – the jive on jewelry
  • Hearing aids
  • Layaway purchase plans
  • Getting what you pay for ‐ weights & measures
  • Making sure the scanned price is right
  • The cooling off rule
  • Consumer product safety commission hotline
  • The real deal – playing the buying game
  • Infomercials
  • Grocery store rain checks
  • Taking the bait out of rebate
  • Pre notification negative option plans

Miscellaneous

  • Health spas: exercises your rights
  • Travelers advisory
  • Shopping in the new telecommunications marketplace
  • Generic drugs
  • Auction guides
  • * Senior citizen law project *
  • Funeral related options and costs
  • Avoiding office supply scams
  • Advertising consumer leases
  • Living trust offers
  • Gifting club gotchas

Phone & Mail Fraud

  • Phone, email, & pager messages – scams
  • Swindlers are calling
  • Investment risks
  • Telephone scams
  • Telemarketing fraud
  • Telephone investment fraud (updated copy to come)
  • Telemarketing travel fraud
  • Bandit in your mailbox
  • Reloading scams
  • Magazine telephone scams

Prizes & Sweepstakes

  • Prize offers
  • Sweepstakes scams: when 'winners' lose money
  • Congratulations!!! (for senior citizens)
  • International lottery scams

Telemarketing

  • What to do about unsolicited calls & email
  • "Opt Out" of direct marketing lists
  • Complying with telemarketing sales rule
  • Mail or telephone order merchandise rule
  • Shopping by phone and mail
  • Unordered merchandise

Telephone Services

  • 900 numbers: FTC rules
  • International telephone number scams
  • Toll free telephone scams
  • Cramming phone charges
  • Telecommunications – Its Your Call
  • When Yellow Pages invoices are bogus
  • Long distance deals

Tenant Rights

  • Tenants rights
  • Security deposits
  • The eviction process
  • Fair housing opens doors
  • Your rights as a tenant in a manufactured housing park

Warranties

  • Warranties
  • * Federal warranty law *

New Hampshire Department of Justice
1 Granite Place South | Concord, NH | 03301
Telephone: 603-271-3658