For Immediate Release
August 5, 2010
Attorney General Michael A. Delaney announced today that on July 30, 2010 a Grafton County Grand Jury indicted North Haverhill Convenience Store, Inc. on a felony charge of a violation of the Consumer Protection Act. Documents filed with the office of the Secretary of State list John Pigsley as the President of North Haverhill Convenience Store, Inc. and Lorna Noel as the Treasurer.
North Haverhill Convenience Store, Inc. sold home heating oil and entered into oral prepaid contracts with consumers. North Haverhill Convenience Store, Inc. subsequently failed to deliver all of the contracted amounts of oil and failed to refund consumers the money they had prepaid.
New Hampshire law requires that all pre-paid contracts for the sale of home heating oil be in writing. The law also requires oil dealers who negotiate pre-paid contracts to obtain either a futures contract, letter of credit, or surety bond to ensure oil delivery.
Attorney General Delaney said "RSA 339:79, the law that mandates what home heating oil dealers must do if they enter into pre-paid contracts, has been effective since September 1, 2007. In an effort to protect New Hampshire consumers, this office will continue to pursue those oil companies which fail to meet their legal obligations under this law."
To file a complaint with the Consumer Protection Bureau of the Attorney General's Office, log onto its Web site at www.doj.nh.gov/consumer and click on Filing a Consumer Complaint, or call the Bureau's hotline at 888-468-4454 and request that a complaint form be sent to you.
New Hampshire Department of Justice | 33 Capitol Street | Concord, NH | 03301