Mediation is the act or process of a neutral unbiased third party intervening between conflicting parties to promote reconciliation, settlement or compromise. Our mediation program is entirely voluntary. Neither business or consumers are required to participate in mediation or to accept any resolution arrived at by mediation. However, we have found that mediation is often an effective and satisfactory method of resolving consumer complaints.
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New Hampshire Department of Justice | 33 Capitol Street | Concord, NH | 03301